Your Privacy is Our
Top Priority

bdok6 ("Platform", "we", "us") operates an online casino and sports betting service for users in Bangladesh. We firmly believe that protecting your personal information is not merely a legal obligation, but an integral part of our business values. This privacy policy is committed to informing you with complete transparency about what information we collect, why we collect it, and how it is used.

While you use the bdok6 platform, we may collect the following types of information. This information is either provided directly by you or collected automatically by our systems.

1.1 Information You Provide Directly

Information you provide during registration and account management:

• Full name (in Bengali or English)
• Date of birth (for age verification — only those aged 21 or above may register)
• Email address
• Mobile number
• Payment method details (bKash / Nagad / Rocket / last four digits of bank account number — the full number is not stored)
• National ID card or passport details (for KYC verification)
• Residential address

1.2 Automatically Collected Information

When you browse our platform, the following information is recorded automatically:

• IP address and approximate location
• Browser type and version
• Device type and operating system
• Page visits and navigation patterns
• Login time and date
• Information collected through cookies and similar tracking technologies

1.3 Transaction-Related Information

Records of every deposit, withdrawal, and betting activity are securely stored in our systems. This includes the transaction amount, time, method, and status.

We use your personal information only for specific, legitimate, and necessary purposes. We never sell your information to third parties without your consent.

• Account Management: To create, verify, and manage your bdok6 account.
• Service Delivery: To enable gameplay, betting, display results, and settle winnings.
• Payment Processing: To ensure secure transactions via bKash, Nagad, Rocket, and bank transfer.
• Customer Support: To resolve your complaints, questions, and issues (via 24/7 live chat).
• Security and Fraud Prevention: To detect and prevent illegal activity, money laundering, and identity fraud.
• Age Verification: To ensure that only those aged 21 or above are accessing the service.
• Responsible Gambling: To identify problematic gambling patterns and provide self-exclusion and limit-setting tools.
• Legal Compliance: To comply with applicable laws and regulations and to respond to legitimate requests from legal authorities.
• Service Improvement: To analyze user experience and improve the quality of the platform.
• Communications: To send important account-related updates, security alerts, and policy change notifications.

bdok6 does not sell your personal information to third parties. However, sharing information may be necessary in certain circumstances:

3.1 Service Provider Partners

We work with trusted technology partners who provide payment processing, game delivery, security verification, and analytics services. Strict confidentiality agreements are maintained with these partners, and they may only use the information for the designated purpose.

3.2 Legal Authorities

Information may be provided to authorities in compliance with valid court orders, investigations, or applicable legal obligations. We will always endeavor to protect your rights within the bounds of the law.

3.3 Business Transfers

In the event of a future business merger or acquisition, user information may be transferred. You will be notified in advance in such circumstances.

The bdok6 platform uses cookies to ensure smooth operation and to improve the user experience.

4.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. Without them, it is not possible to maintain login status, manage game sessions, or carry out secure transactions. These cookies cannot be disabled.

4.2 Performance Cookies

These cookies are used to analyze how users interact with our platform. The information collected is entirely anonymous and helps us improve our service.

4.3 Cookie Controls

You can control or delete performance and functional cookies through your browser settings. Please note that fully disabling cookies may limit some features of the platform.

bdok6 maintains multiple layers of security to ensure the protection of your information.

• SSL Encryption: All communications are secured with 256-bit SSL/TLS encryption, which encrypts all data transmitted between your browser and our servers.
• Data Encryption: Sensitive stored data such as passwords and payment information is stored using industry-standard encryption algorithms.
• Firewall and Anti-Fraud Systems: Advanced firewalls and real-time fraud detection systems remain active at all times.
• Access Controls: Only authorized staff may access information for required tasks; all access is logged and regularly reviewed.
• Regular Security Reviews: Our systems undergo regular security audits to ensure any vulnerabilities are addressed promptly.
• Two-Factor Authentication (2FA): Two-step verification is available for additional account protection.

We retain your personal information for as long as necessary to provide the service or to meet legal obligations.

6.1 Active Accounts

All necessary information is retained while your account is active. Transaction records, gaming history, and account activity logs are kept securely.

6.2 After Account Closure

Even after an account is closed or deactivated, financial records and transaction history are retained for the period required under applicable laws in Bangladesh. KYC documents are generally retained for five years after account closure.

6.3 Data Deletion Requests

Beyond legal obligations and legitimate interests, you may request the deletion of your personal information. Send this request to [email protected]. We will respond as quickly as possible within the legal framework.

You have the following rights regarding your personal information, and bdok6 fully respects these rights:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request the correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request the deletion of your information (within the limits of legal obligations).
• Right to Restrict Processing: You can request that the use of your information be limited for specific purposes.
• Right to Data Portability: You can request a copy of your information in a machine-readable format.
• Right to Object: You can object to certain types of processing of your information.
• Right to Withdraw Consent: You can withdraw consent to receive marketing communications at any time.

To exercise any of the above rights, email [email protected]. We will respond as promptly as possible after verifying your identity.

bdok6 strictly prohibits registration and use of the service by anyone under the age of 21. We actively maintain age verification procedures.

We do not knowingly collect any personal information from anyone under the age of 21. If we become aware that a minor has registered, we will immediately close that account and delete all associated information.

If a parent or guardian believes their child has used our platform, please contact [email protected].

Our servers and technology partners may be located in various countries. Your information may be processed or stored outside of Bangladesh.

Whenever international data transfers are required, we ensure that the receiving party maintains appropriate security measures and that your information is protected in accordance with the standards of this privacy policy. We maintain data processing agreements with all technology partners.

We may update this privacy policy from time to time. The policy may be revised due to changes in the scope of service, new legal requirements, or improvements to security measures.

For any significant changes, we will notify you in advance by email or through a clear notice when you access the platform. Continued use of the platform after changes have been made will be considered your acceptance of the new policy.

The "Last Updated" date at the top of this page indicates the date of the most recent change. We recommend that you review this policy regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact our customer support team:

• Email: [email protected]
• Live Chat: Bengali live chat support available 24/7 on the platform

We generally respond to privacy-related requests within 72 hours. Complex requests may require additional time, but we will keep you informed of every step.